LUCENTCOMMERCEGET A FREE STORE AUDITFREE AUDIT

US · UK · AUSTRALIA

Talk to the engineers, not an account manager

Tell us your store URL and what you are trying to change. A senior Shopify engineer replies — the same people who would do the work.

A senior engineer on a call reviewing a storefront

How to reach us

PHONE

+1 (844) 582-3681

Toll free in the US. For other regions, email is usually quicker to get to the right engineer.

Support coverage

UNITED STATES

Austin, TX

Account support in Central Time.

UNITED KINGDOM

London

Account support in UK time.

AUSTRALIA

Sydney

Account support in AEST.

What are you here for

A free store audit

A senior engineer reviews your storefront, theme performance and checkout and sends back a prioritised list of fixes within three business days. No pitch deck, no obligation.

START THE AUDIT

A migration or new build

Bring your catalogue size, integrations and storefront count. You leave the call with a phased plan, a timeline and a price in writing.

BOOK A SCOPING CALL

Ongoing development

Fixed monthly blocks of senior hours, month to month, with a named team in your timezone and a roadmap reviewed every month.

SEE RETAINERS

What to include

  • Your store URL, and the platform you are on today
  • What you are trying to change, and by when
  • Catalogue size, integrations and how many storefronts you run
  • Anything already decided — a launch date, a budget range, an agency you are leaving